30-Day Replacement Policy
Parts supplied by Doorstep Auto Parts include a 30-day replacement policy.
Customer support
Doorstep Auto Parts Warranty & Replacement Policy
Doorstep Auto Parts provides warranty protection on parts supplied to customers. This page summarizes the current replacement and manufacturing warranty coverage and explains how to request assistance.
Warranty overview
Two forms of coverage for parts we supply.
The following coverage applies to parts sold by Doorstep Auto Parts.
1-Year Manufacturing Warranty
Parts supplied by Doorstep Auto Parts include a 1-year manufacturing warranty.
Requesting assistance
How to request warranty assistance.
Start with the information you have available. Our team will review the specific request and communicate the applicable next step.
Contact Doorstep Auto Parts
Call, email, or use the contact page to begin your warranty request.
Provide order and vehicle information
Share the order details and the year, make, model, and part information you have available.
Explain the issue
Describe the issue you are experiencing with the supplied part.
Our team reviews the request
Doorstep Auto Parts reviews the specific part and warranty request.
We communicate the next step
Our team follows up with the applicable next step based on that review.
Before you contact us
Information to have ready.
Having these details available can help the team review your request. Order or invoice information can be included when available.
Browse automotive parts- Customer name and contact information
- Vehicle year
- Vehicle make
- Vehicle model
- Part purchased
- Order or invoice information, if available
- Description of the issue
Understanding the coverage
Replacement policy vs manufacturing warranty.
30-Day Replacement Policy
Short-term replacement coverage associated with parts supplied by Doorstep Auto Parts.
1-Year Manufacturing Warranty
Longer warranty coverage for manufacturing-related issues under the stated warranty period.
Important warranty information
Questions about a specific part or request?
Warranty eligibility depends on review of the specific part and request. Contact Doorstep Auto Parts if you have questions about coverage or need help beginning a warranty request.
Contact our teamWarranty questions
Straightforward answers about assistance.
These answers are based on the current 30-day replacement policy and 1-year manufacturing warranty.
What warranty comes with parts from Doorstep Auto Parts?
Parts sold by Doorstep Auto Parts include a 30-day replacement policy and a 1-year manufacturing warranty.
How long is the replacement policy?
Doorstep Auto Parts provides a 30-day replacement policy on parts it sells.
How long is the manufacturing warranty?
Doorstep Auto Parts provides a 1-year manufacturing warranty on parts it sells.
How do I request warranty assistance?
Contact Doorstep Auto Parts by phone at (888) 879-0515, by email at info@doorstepautopartsonline.com, or through the contact page. Provide the order, vehicle, part, and issue information you have available so the team can review the request.
What information should I provide when contacting the warranty team?
Helpful details include your name and contact information, vehicle year, make and model, the part purchased, order or invoice information if available, and a description of the issue. These details can help the team review the request.
Who should I contact if I have a warranty question?
Contact Doorstep Auto Parts at (888) 879-0515 or info@doorstepautopartsonline.com. The team can review questions about the specific part and request.
What happens after I submit a warranty request?
The Doorstep Auto Parts team reviews the specific request and communicates the applicable next step. Submitting a request does not represent automatic approval.
Need Help With a Part or Warranty Request?
Call (888) 879-0515 or email info@doorstepautopartsonline.com.